Last Updated: 01-March-2026

At Zambeyzi, we are committed to protecting your privacy in accordance with the UAE Data Protection Law (Federal Decree Law No. 45 of 2021). This policy outlines how we handle your personal information when you visit or make a purchase from our site.

1. Information We Collect

When you interact with our Site, we collect the following types of information:

• Device Information: Automatically collected using cookies, log files, and pixels. This includes your IP address, browser type, time zone, and how you browse our products.

• Order Information: Information you provide to fulfill a purchase, including your name, billing/shipping address, email, phone number, and payment information (processed securely).

• Customer Support Information: Any additional details you provide when contacting us for assistance.

2. Why We Collect Your Data

We use your information for the following purposes:

• Service Delivery: To process payments, arrange shipping, and provide invoices/order confirmations.

• Fraud Prevention: To screen orders for potential risk or fraud (protecting both the store and the customer).

• Currency Conversion: By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion. This is stored in a temporary session cookie that is removed when you close your browser.

• Communication: To provide you with information or advertising relating to our products or services, based on your preferences.

3. Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate:

• Shopify: Our e-commerce platform provider.

• Payment Processors: To securely handle transactions.

• Compliance: We may share your information to comply with UAE laws and regulations or to respond to a lawful request for information.

4. Behavioral Advertising & Cookies

We use your data to provide targeted advertisements we believe may interest you.

• Google Analytics: We use this to understand how customers use the site. You can opt-out at: https://tools.google.com/dlpage/gaoptout.

• Cookies: We use functional and analytical cookies to remember your preferences (like login and region). You can manage your cookie settings through your browser or our on-site banner.

5. Your Rights (UAE PDPL & International)

As a user, you have the following rights regarding your data:

• Right to Access: You can request a copy of the personal data we hold.

• Right to Rectification: You can ask us to correct inaccurate information.

• Right to Erasure: You can request the deletion of your data under certain conditions.

• Right to Object: You have the right to object to automated decision-making or profiling that has a legal effect on you.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

• Email: info@zambeyzi.ae

• Address: Al Ahmadiya St - Deira, UAE

• Phone: +971 552771320